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FAQ

FREQUENTLY ASKED QUESTIONS

  • Do you require a deposit? 
    No, all orders require payment in full.
  • Do you ship your cakes?
    Yes, we can ship our cakes! Shipping, like delivery, is an additional expense outside of your cake order. We’d love to discuss your desired cake and explain the process and requirements. 
  • How many servings are in the cake? 
    Our 6” double barrel cakes serve 24 people. To maximize your servings, please view the “How to Not Waste, but Get the Most Servings from Your Cake” video link. 
  • Allergies, Food Sensitivity, and Intolerances 
    Our bakery uses ingredients that may come into contact with milk, egg, nuts, fish, soy, tree nuts, wheat, sesame, and other allergens. Please inform us of any specific allergies or sensitivities, and we will do our best to accommodate your needs. 
  • How long are your memberships?
    Our memberships are flexible. Our Cake of the Month Club offers 3-, 6-, and 12-month subscriptions featuring seasonal selections inspired by winter, spring, summer, and fall.
  • Can I choose the cakes that I'll receive?
    Part of the fun of the Cake of The Month Club is the excitement of experiencing our latest selections for the first time. . Additionally, you will have access to our annual Cake calendar for a sneak peek at what’s to come. So, while you can't specify in advance what cakes you'll receive, rest assured that each monthly cake is selected only after having passed the highest standards of our taste-testing professionals.
  • How much time do you need to place an order in advance?
    We ask for 7 days' notice to prepare your ala cart cake. If you are subscribing to the cake club. We highly suggest placing your order as soon as you know the details of your event to avoid disappointment. To participate for a given month, subscriptions must be completed between the 1st and 7th of that month. Any sign-ups received after the 7th will be applied to the following month.
  • How do I start the Branded Custom Cake order?
    The Branded Custom Cake Consultation is a two-fold process. Phase one is a one-on-one consultation where you relay your brand characteristics to develop a custom flavor profile. Phase two involves presenting a custom cake sample. The consultation fee is $150.00. For additional details, please email info@thepastrybox.club. 
  • Do you deliver?
    Yes, we provide local delivery within a 10-mile radius of our bakery for a flat fee of $25. For deliveries beyond 10 miles, up to a maximum of 50 miles, an additional fee of $50 will apply.
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